Last week, we received the terrible points news that United is following in the steps of Delta and scrapping their award chart. In its place, they will have varied award pricing with no minimum and no maximum. Yes, somehow, this is better for the customer. Right…
What Is Chase Going to Do About These Two Untied Credit Card Perks?
There are many problems with such a change and they are going to affect many people. They are also going to affect things with Chase, at least as far as a shakeup of what perks to offer to retain customers of their credit cards.
United Credit Cards with Saver Availability Perk
This is a perk I have talked about for a while that makes booking with United for awards both great and very frustrating. Having a United credit card can open up additional award space on United flights that you will not see without a card (or elite status).
For me, this is a key reason to keep a United card around. I book enough award flights with United in the course of a year that it is worth the annual fee to have access to flights on the days I need them rather than have a beautiful international trip planned and then be stuck because of a stupid, short, regional flight that United restricts space on.
Well, going forward in the post-November 15th world of United awards, this won’t be an issue anymore. With United scrapping award charts and making awards variable, there likely won’t be a particular bucket that cardholders and elite members get to pick from.
With this being a key benefit on many United cards, what is Chase and United going to do to replace this with something meaningful for current and future cardholders?
I do know this – it better not be something like additional Club passes or an airline discount of $100 in exchange for $10,000 in spending, etc. I would like to see better availability with partners as a feature but I doubt we will see that.
United Club Card’s Feature of No Close-In Booking Fees
If you have the United Club card (with its $450 annual fee), you get United Club access, which is nice. I mean, if you are going to pay for United Club Membership, you are probably better off just getting this credit card instead!
But, one of the features that I have loved and talked about before was the no close-in booking fees when booking fees from the United account tied to the cardholder. As that fee costs $75 per person from a non-elite account, that can be a huge cost-saver!
What Is the Close-In Booking Fee?
If you try to book an award within 21 days without elite status and without this card, you will have to pay that $75 booking fee. The problem is that many great awards often pop up within 2 weeks of departure. That means that you may need to pay that fee at times. If you do it a few times per year, it can pay for your annual fee.
Bye-bye, Close-In Booking Fee!
Well, that fee is going to be gone with the new changes so there is one more way that United will be following Delta (probably the same way Delta does it as well – award prices go up within 21 days so need to charge more money!).
What will Chase and United replace this major benefit of the United Club card with? One of those features, earning 1.5 United miles per dollar, is already killed if you have the Chase Freedom Unlimited card (a no-fee card) so they have to do something.
I would like to see them offer something like 4 free award redeposits/changes per year. If not, they better come up with something far better to keep those members when that big annual fee comes up again!
With the changes coming November 15 to United, how will that impact your United cards? I do know this – earning miles on an airline card has been far from a good idea for a long time and now United gives everyone a reason to not spend on those cards again (unless they need the elite waiver). So, this is very much Chase’s problem as much as it is United’s. What are they going to do to replace these two benefits that will be purged with the new award changes?