Credit Cards

US Bank Really Wants You To Work To Spend Your Points!

US Bank altitude reserve
Written by Charlie

The US Bank Altitude Reserve card has a lot of value with their points, but they certainly make it a bit difficult to actually spend them! There are a lot of redundant screens!

I have been spending some time as of late with booking travel with the points I earned from the US Bank Altitude Reserve card. While there are a few things I do not like about the system, I do love getting a nice 1.5 cent per point value on my tickets. Even more, I like that I actually just booked an award that left my account now at under 100 points – hard to do when you need to spend all points for the first person on a reservation! 🙂

US Bank Really Wants You To Work To Spend Your Points

But, there is one thing I have realized the more I play with the US Bank system – they really want you to work to spend those points, especially on travel! Here is a quick look at how many screens you need to go through with the following issuers before you can book an airline ticket (counting the login screen):

  • American Express Membership Rewards – 3 screens (starting at
  • Chase Ultimate Rewards – 4 screens (counting the screen that lets you select the Chase card to use)
  • US Bank Altitude Rewards – 8 screens (counting one screen for your username and then another for your password)

Yep, 8 screens to get to the page to book an airline ticket with your rewards! I have to say, that is pretty nuts! I have tried taking links along the way to see if I could bookmark – nope! Here is a quick photo look at the process:

In fact, once you have selected to redeem for rewards, you will have 3 more screens to click “Travel” on before you get to the final booking page!

Seriously, it is a little much! Both Chase and Amex handle it far better and US Bank could take a few pointers from them!

Anyone have a shortcut to the final booking page? 🙂

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About the author


Charlie has been an avid traveler and runner for many years. He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points.
Now he uses this experience and knowledge to help others through Running with Miles.

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