While I have another post about some United changes coming, I wanted to make a separate post about the United award change. I gave them some grief in regards to not moving on this before. They did finally make an exception but still had not published a policy. Now, they made an official policy in regards to waiving award redeposit fees that is a great one.
Here Is the New United Award Redeposit Fee Policy
Before, if you did not have elite status with United, you would have to pay $125 if you canceled an award reservation within 60 days of departure.
They were even making customers pay this on flights that United canceled. But, they have since stopped doing that. Now, they are going one step further with the following policy for award redeposits.
- We are currently waiving all award redeposit fees for travel through end of May 2020.
- We are now also waiving all redeposit fees for award ticket cancellations made more than 30 days before departure for the remainder of 2020.
This means that any flights you used United miles to redeem for that are for travel before May 31, 2020, you can redeposit with no fee at all. This means that you could book something now and still get it waived if the flight was to be before the end of May. This lets you really play it by ear with the airline situation if you have travel you need to book for May.
For any award travel after June 1, you can get all redeposit fees waived as long as you cancel more than 30 days before departure. This is definitely a great move. While it would be nice to see it waived completely, I think this is a balanced approach since we should have a good idea of the coronavirus situation before that 30 day period comes around.
Well done, United.
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