Hotels Travel News

SLH Properties That Are No Longer Bookable With Hyatt

Written by Charlie

Here is the list of SLH properties that have left the Hyatt booking system since the SLH/Hyatt partnership started in 2018.

One of the best things that has happened for Hyatt fans and customers over the last year or so was the addition of hundreds of luxury hotel properties being bookable with Hyatt points. It allowed Hyatt to offer their customers a Hyatt-seal-of-approval property footprint in areas that had been sorely lacking before.

SLH Properties That Are No Longer Bookable with Hyatt

Update from Hyatt: Hyatt told me that some properties in the initial waves had IT errors in the award categories but these were quickly fixed. The only property that had purposely changed award categories was the Sailrock Resort that they had notified us of in advance. That is their policy, to provide notification of such changes, the same as it is with their own properties. Here is more from Hyatt “Additionally, a small number of SLH hotels have stopped participation in the alliance, including the six you list in your post, plus three others, including:

  • Diamonds Star of the East
  • Woodbridge on the Derwent
  • Bo Phut Resort and Spa

For any existing member reservations at those hotels that have exited the program, we notified the members directly and honored the rate and dates for which they originally booked. We are committed to being transparent when it comes to sharing program updates such as Award Chart changes, for both Hyatt and SLH hotels, and will continue to be proactive in notifying members of future updates so they have advance notice to get the most out of their points.”

Update on the list and how I found themIn the early waves, Hyatt did not list award categories for the hotels. So, I went through each hotel as soon as the list went live to mark those properties. Since I had grabbed those levels right away, there may have been some IT or other issues that caused me to see a category listing that was never intended to be the actual listing. This should account for why there are category discrepancies. Due to this not being intentional and any changes happening immediately, I have amended the table below to only reflect the properties that have left the Hyatt booking platform.

The following properties departing from the Hyatt system could be for a number of reasons including the properties being purchased by another company (since these are independent hotels within the SLH family).

Link: More about SLH and Hyatt

There had been one property that we had been given noticed of and that was the Sailrock Resort when they added flight transfers to the island.

Hotel NameCityCountryOld Award CategoryGone
Grand Hotel MajesticLake MaggioreItaly6Gone
The Margi AthensGreece6Gone
Grand Metsovo ForestMetsovoGreece3Gone
Hotel VilonRomeItalyGone
The View LuganoLuganoSwitzerlandGone
Lanson Place Bukit CeylonKuala LumpurMalaysiaGone
Diamond Stars of the EastZanzibarTanzania8Gone
Woodbridge on the DerwentNew NorfolkAustralia7Gone
Bo Phut Resort and SpaKoh SamuiThailand6Gone
Lanson Place Bukit CeylonKuala LumpurMalaysiaGone

Featured image is the Bo Phut Resort and Spa

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About the author


Charlie has been an avid traveler and runner for many years. He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points.
Now he uses this experience and knowledge to help others through Running with Miles.