While Hyatt had already made a very generous fee waiver (and elite status extension) for those affected by the Coronavirus, Marriott had been quite silent on that – until now. So, here is Marriott’s cancellation waiver due to the coronavirus.
Marriott Now Offers Cancellation Fee Waivers
Here is the very short statement from Marriott about the cancellation policy for those places most affected by the coronavirus (bolding mine):
- Asia Pacific: Mainland China, Hong Kong SAR, Macau SAR, Taiwan, Japan, South Korea
- Europe: Italy
Pretty simple – if you are set to travel from or to any of the above locations, you can get your cancellation fee waived should you want to cancel your hotel stay. For now, this only applies for stays through March 31.
I am glad that they included all of Italy in the waiver instead of just the regions with the current outbreak.
As a short aside for observation, it is strange but the statement is on a totally different web home than the normal Marriott pages. Not sure why they chose to do this…