Hotels Travel News

Marriott Now Offers Cancellation Fee Waivers Due to Coronavirus

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Written by Charlie

Marriott has issued a cancellation fee waiver for certain regions of the world due to the coronavirus. Check to see if you will be able to get your fee waived, if you need to cancel travel.

While Hyatt had already made a very generous fee waiver (and elite status extension) for those affected by the Coronavirus, Marriott had been quite silent on that – until now. So, here is Marriott’s cancellation waiver due to the coronavirus.

Marriott Now Offers Cancellation Fee Waivers

Link: Marriott Cancellation Announcement

Here is the very short statement from Marriott about the cancellation policy for those places most affected by the coronavirus (bolding mine):

The wellbeing of our guests and associates is of paramount importance. We are waiving cancellation fees for hotel stays through March 31, 2020 for guests traveling to or from the following locations:
  • Asia Pacific: Mainland China, Hong Kong SAR, Macau SAR, Taiwan, Japan, South Korea
  • Europe: Italy

Pretty simple – if you are set to travel from or to any of the above locations, you can get your cancellation fee waived should you want to cancel your hotel stay. For now, this only applies for stays through March 31.

I am glad that they included all of Italy in the waiver instead of just the regions with the current outbreak.

As a short aside for observation, it is strange but the statement is on a totally different web home than the normal Marriott pages. Not sure why they chose to do this…

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About the author


Charlie has been an avid traveler and runner for many years. He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points.
Now he uses this experience and knowledge to help others through Running with Miles.