As many hotel experts thought, hotels are starting to change their policy in regards to the “Do Not Disturb” as it pertains to security policies. This week, Disney instituted a new policy for security reasons at their resorts.
Disney Resorts Introduce New Hotel Room Security Policy
Disney resorts have already seen a shift from “Do Not Disturb” signs to a “Room Occupied” sign but now their employees will be required to enter each room every day.
According to Disney’s terms of service, “the hotel and its staff reserve the right to enter your room for any purposes including, but not limited to, performing maintenance and repairs or checking on the safety and security of guests and property.”
Disney has said they will give proper warning when entering by knocking and announcing themselves prior to entering but the “Room Occupied” sign will no longer mean what “Do Not Disturb” has meant in the past.
This new policy is in effect at the Grand Floridian, Polynesian, and Contemporary Resorts and will be rolling out to other Disney properties soon.
I figured changes like this would come in the wake of the Las Vegas tragedy and it just means now that guests will need to start getting used to the fact that they may have to have hotel employees enter their rooms while they are in them. Though, I would imagine that guests at Disney Resorts are likely not in the rooms that much during the days so that may not be that awkward of a situation.
Another Area of Security Concern?
The one problem I have with new security policies is that they often create a new security area that will need to be protected – here it would be the possibility of someone impersonating a hotel employee to gain access to an occupied room. For instance, if a hotel employee was required to enter the room each day and to do so with no one in there, they would need to use a master key for entrance.
But, if it is now expected that a hotel employee will enter the room sometime during the day and the occupants are in the room, that employee will not need the key.
Since the point of this new policy is to make sure everything is ok in the room, that employee will need to enter the room and not just stand at the door. I would imagine Disney (and other hotels that institute similar properties) would tell guests to let the employee enter with the key instead of just letting them in.
ID badges are easy to copy and the only sure way to know that it is an employee that you are letting in your room is if they use a key to get in. At least, I would hope that Disney would instruct their employees to use this type of entrance instead of just expecting customers to open the doors.
Featured image © Can Stock Photo / luckyraccoon