I have been in a lot of airline lounges and airport lounges over the years. I enjoy lounges because they give a way to escape the often chaotic airport seating situations and also it is a chance to grab some food and drinks for free. Plus, I can setup and get some work done on some free WiFi. They are pretty good places – some certainly more so than others!
The Worst Airline Lounge I Have Seen
But, the worst airline lounge I have ever seen is one that I have frequented a couple of times now. I have been in some airport lounges that were pretty bad (as in a lounge that is set up as a contract lounge and used for various airlines or for purchase to all customers) but this is the worst airline lounge I have ever been in. To clarify – I am not saying this is the worst one anywhere but the worst airline lounge that I have seen.
And the Worst Airline Lounge I Have Seen is…
This lounge is the British Airways Galleries Lounge in Athens, Greece. Let me say first, the staff has always been friendly and they really are the best part about the lounge.
One of the first things you spot when you walk in is the terrible condition of the furniture. I mean, it is terrible! It is worn down so poorly on some of the seats that the covering is completely gone. All of the seats and couches have some wear on them with many being in very poor condition.
Bathroom (lack thereof)
Also, there is no bathroom in this lounge. To use the bathroom, you need to exit the lounge and go just down the hall. This is not singular to this lounge but just one more thing that is a knock against it.
Edit: In fairness to the lounge, I removed the food portion since other customers’ experience of the food was improved from what I had experience during my visits.
The WiFi … yes, of course, the WiFi was pretty bad as well. It would sometimes be up to/over 1 Mbps but a lot of the time I was testing it, it was actually below that. For a “premium” lounge, that is pretty bad!
Contrast to the Airport
To make the lounge condition even more noticeable is the fact that Athens airport is actually a pretty nice airport. There are multiple seating areas around the airport and they are very modern and comfortable. Not only that, but the free internet has very decent speeds – at least better than the BA lounge!
So, why did I stay in there? It was practically empty and the food was still free. 🙂 But, there are other lounges in the airport that are better than this one – even the contract lounges. I realize BA only has a few flights per day out of Athens, but it is still sad that the lounge is in such need of repair and attention with their furniture.
Don’t get me wrong. I appreciate and enjoy the opportunity to access lounges and it certainly makes for a better airport experience (especially in what I think is the best business class lounge). It is just that out of all the airline lounges I have been in, this takes the prize for being the worst airline lounge I have seen.
Contract airport lounges, that is a whole other category! I have been in some pretty bad ones with them, but this is the worst airline lounge that I have been in.