Alaska Airlines is an airline that is getting more of my attention for several reasons – Delta’s devaluation across their mileage structures, the ease of getting miles from Alaska Airline credit cards, and the multitude of partners that you can bank miles from and use miles on.
While reading an article today, I saw one more thing that made me feel quite friendly towards Alaska Airlines and that is their Baggage Service Guarantee. This guarantee states (see the link for full details):
If your baggage is not at baggage claim within 20 minutes of your plane parking at the gate, you’re entitled to a $25 Discount Code for use on a future Alaska Airlines flight or 2,500 Alaska Airlines Mileage Plan™ Bonus Miles.
That is a pretty generous policy! I would consider the miles to be of higher value than the voucher, but either one is still great!
Even on international trips, I never check luggage (when traveling alone), but this type of policy would motivate me to check my bag on my next Alaska Airlines flight. I have never had a bag delivered to me within 20 minutes of parking at a gate with other airlines, so it would be great to see an airline deliver on this. In fact, on my last flight, it took 48 hours to get all of my bags! 🙂 Of course, it would work out ok to have it delayed as well! Either way, at least this could break up some of the airport monotony. 🙂
HT: Fox News