Gear Travel News

New Uber Update Makes Communicating With Drivers Even Easier

Written by Charlie

The newest Uber update will now make communicating with your driver an even easier task that will not even require actual phone numbers but will use data from WiFi or cellular connection. No more sharing your number or getting disconnected when cell towers are spotty!

One of the toughest things for me when using Uber in foreign countries is communicating with them if things get mixed up. Since the drivers may need to call their riders at times, you need to have a phone number that can be accessed. They have also been using SMS and chats in the Uber app.

New Uber Update Makes Communicating with Drivers Easier

But, if you don’t have a working phone number (like if you are using a data-only SIM with Google Fi or using a hotel’s WiFi), it could cause problems if you are trying to connect with your Uber driver. I have had this problem in the past (especially since my US number registered with Uber was not working in the foreign country).

Well, Uber has now announced that they have updated their service to allow for VoIP (voice over IP) in the app. They say this will address the issue of not being able to connect via regular phone number while also giving privacy to rider and driver by not needing to make the number known to the other person (probably a good thing given the different reports over time of issues with some Uber drivers/riders).

This is a good move by Uber has people rely more on data connections worldwide through public WiFi or cheap SIM cards. This will certainly be a help to anyone who chooses to use an iPhone with a data-only SIM card from Google Fi!

Source: The Verge

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About the author


Charlie has been an avid traveler and runner for many years. He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points.
Now he uses this experience and knowledge to help others through Running with Miles.